1.
Start
Click Verify Account below to open the secure portal.
Verify fast and secure to protect your account
Your identity, age, and address must be confirmed to meet Canadian rules and protect your account. JB Casino verification usually finishes in minutes; during busy periods it may take up to 24 hours. You can deposit and play before approval, but withdrawals stay on hold until you verify. Your documents are encrypted on the official website and stored securely.
How to complete JB Casino account verification
JB Casino account verification is essential to use all features and withdraw safely. Follow these steps to confirm your details.
2.
Confirm email and phone
Enter the one-time codes sent to your email and SMS.
3.
Upload ID
Take a live photo or upload a clear image of your government-issued ID.
4.
Add address proof
Upload a recent bill or bank statement showing your name and address.
5.
Submit
Send the files and wait for the status update in your profile. You will be notified if anything else is needed.
Requirements to verify your account successfully
To verify your account on JB Casino, make sure you meet these basics. This helps speed up the process.
- You meet the legal gambling age in your province or territory (19+, or 18 in Alberta, Manitoba, and Quebec).
- Your personal info matches your documents (full name, date of birth, address).
- You hold only one account per person, household, and email.
- The payment method is in your name.
- Photos or scans are clear, in colour, and fully visible.
- You are in Canada when the site requests location checks.
Documents needed for identity and address checks
Documents used for JB Casino account verification can include the following. Prepare clear files before you start.
- Government-issued photo ID: Passport, driver’s licence, or provincial/territorial ID card. Must show your full name, date of birth, photo, expiry date, and document number.
- Proof of address: Utility bill, bank or credit card statement, or government letter issued within the last 3 months. Must show your full name, residential address, and issue date.
- Payment method proof: For cards, a photo of the front showing your name and last 4 digits; cover other digits and the CVV. For Interac e-Transfer or e-wallets, a screenshot showing your name and the account identifier.
- Selfie or liveness check: A live selfie that matches your ID. Use good lighting and a neutral background.
- Source of funds (if requested): A recent pay stub, bank statement, or other acceptable proof showing your name and the source of funds.
Why verifying your personal account matters
Verifying your personal account is important for speed and safety. On JB Casino, a verified profile also reduces future checks.
- Faster withdrawals: Payouts move once your profile is confirmed.
- Account security: Helps stop identity fraud and unauthorised use.
- Payment success: Ensures deposits and cashouts are processed to the right owner.
- Compliance in Canada: Meets age and anti-money laundering rules.
- Better support: Customer care can resolve issues quicker when your details are confirmed.
FAQ
Can you verify on a phone?
Yes. Open your profile in the app or mobile browser, start verification, and use your camera to capture photos.
How long does review take?
Most reviews finish in 5–15 minutes. During high demand, allow up to 24 hours.
What file types and sizes are accepted?
JPG, PNG, or PDF are accepted. Keep each file under 10 MB.
Can you deposit before verification?
Yes. You can deposit and play, but withdrawals remain locked until approval. Some limits may apply.
Why was a document rejected?
Common reasons include glare, cropping, expired ID, mismatched details, or unreadable text. Upload a clear, current document.
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