Legal Rules for Use of the Site in Canada

By creating an account and accessing the services, you agree that these terms govern your use of the platform and form a binding agreement between you and the operator of JB Casino.

• Acceptance of terms
  • Your access and betting activity indicate that you have read and accepted the current terms and policies, including any game rules, payment rules, bonus rules, and privacy notices.
  • If you disagree, do not register or use the services.
• Eligibility and registration
  • You must be of legal gambling age in your province or territory (19+, or 18+ in AB, MB, and QC) and capable of entering a legal agreement.
  • You must be physically located where online betting is allowed and where our services are offered in compliance with local law. Access from prohibited locations is not permitted.
  • During registration, you must provide accurate information and keep your account details current.
• Modifications to terms
  • We may update these terms to reflect legal, regulatory, or operational changes. Material changes will be posted, and continued use constitutes acceptance of the updated version.
• Proper use of the services
  • Do not engage in fraudulent activity, arbitrage intended to exploit technical errors, collusion, or use automated tools that interfere with fair play.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• Content and intellectual property
  • All content, software, odds displays, logos, and trademarks are protected and may not be copied or distributed without written consent.
• Liability limitations
  • The platform is provided on a reasonable-efforts basis. We are not liable for losses arising from interruptions, latency, or events beyond our control. Your exclusive remedy is to discontinue use if you do not agree.
• Suspension and termination
  • We may suspend or close an account for legal, regulatory, security, responsible gambling, or AML reasons.
• Governing law and disputes
  • These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, subject to any mandatory consumer protections in your province or territory.
  • Submit complaints to us through the support channel. Where required by law, you may escalate to relevant provincial oversight bodies.

• Eligibility to place a bet
  • Only verified users who meet age and location requirements may place bets. You must have sufficient cleared funds and an open account in good standing.
• Bet acceptance and timing
  • A bet is accepted once it appears as “confirmed” in your bet history and a transaction ID is issued. Pre-match betting closes at the scheduled start of the event. In-play betting closes when the market is suspended.
  • Obvious pricing or settlement errors may lead to correction or voiding of the affected bet to reflect fair market odds.
• Minimum and maximum stakes
  • Stake limits are set per market and may vary by sport, event, and your account status. Current limits are displayed in the bet slip before you confirm a wager.
• Odds changes and market availability
  • Odds may change until your bet is confirmed. Markets may be suspended or removed without notice. Any change prior to confirmation will be shown for your review.
• Settlement and calculation of wins and losses
  • Bets are settled based on the official result as published by the sport’s governing body or event organizer. If an event is postponed, abandoned, or rescheduled, settlement follows the specific market rules presented in the bet slip or rules hub.
  • Returns are calculated as stake multiplied by the confirmed odds, subject to market rules and any applicable deductions.
• Restrictions on betting
  • Account-level limits may apply to manage risk, responsible gambling, or legal requirements. We may restrict certain markets, suspend an account, or refuse a bet if suspicious patterns, integrity risks, or regulatory issues arise.
• Cancellations and voids
  • Once confirmed, a bet cannot be cancelled by the user. A bet may be voided where required by market rules, integrity policies, or in cases of palpable error, rule violations, or unlawful activity.
• Bonuses and promotional bets
  • Promotional bets, free bets, or bonus funds are subject to specific terms, including expiry and wagering requirements. In case of conflict, the promotion’s rules apply in addition to these general rules.

• Funding your account
  • Supported methods may include Interac e-Transfer, debit/credit cards, bank transfer, and approved e-wallets, subject to availability in your province or territory.
  • The name on the payment method must match your registered account details. Third-party payments are not allowed.
• Deposits
  • Minimum and maximum deposit limits are displayed in the cashier. Fees, if any, will be shown before you confirm the transaction. Deposits are credited once authorised by your payment provider.
• Withdrawals
  • Withdrawals are paid to the original funding method where possible or by another verified method at our discretion and subject to legal rules.
  • Processing times vary by method after internal review and any required security checks. Additional time may be required by your financial institution.
• Verification and security (KYC/AML)
  • Before releasing funds, we may request identity documents, proof of address, proof of payment ownership, and source-of-funds or source-of-wealth evidence.
  • Failure to complete verification may result in cancellation of pending withdrawals and temporary account restrictions.
• Transaction restrictions
  • We may set daily, weekly, or monthly limits on deposits, withdrawals, and bonuses. Transactions may be held, reversed, or reported where required by law.
• Fees and currency
  • Any fees will be disclosed in the cashier before you confirm. Your account operates in Canadian dollars unless stated otherwise.
• Cancellations
  • We may cancel or reverse a payment operation to comply with legal, security, or AML obligations, or to correct processing errors. If a deposit is reversed, related bets may be voided.

We support safer play and offer controls to help you manage your betting.

• Account-level controls
  • Deposit, loss, and session limits: Set daily, weekly, or monthly limits.
  • Time-outs: Take a short break from betting for a defined period.
  • Self-exclusion: Exclude yourself for a longer period. During exclusion, you cannot access betting services or bonuses.
  • Reality checks: Receive periodic reminders of time spent and net position.
• Practical guidance
  • Bet for entertainment, not income.
  • Read market rules before placing a bet.
  • Avoid chasing losses and track your spend.
• Support resources in Canada
  • Responsible Gambling Council (RGC): responsiblegambling.org
  • ConnexOntario: connexontario.ca, 1-866-531-2600 (Ontario)
  • Gambling Therapy: gamblingtherapy.org
  • Provincial health services may provide local support; consult your provincial resources for assistance.

If you are under the legal gambling age in your province or territory, do not use the services.

We maintain controls to meet obligations under applicable Canadian laws addressing money laundering and terrorism financing. Where required, we implement measures consistent with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and guidance from FINTRAC.

• Know Your Customer (KYC)
  • We verify identity, age, and address and may request enhanced documentation, including source-of-funds or source-of-wealth information.
• Monitoring and detection
  • Transactions and account behaviour are monitored for unusual patterns, rapid movement of funds, misuse of bonuses, or activity inconsistent with stated profiles.
  • We conduct sanctions and adverse media screening as part of our risk-based approach.
• Reporting and cooperation
  • Where legally required, we may file regulatory reports, including suspicious transaction reports, and cooperate with law enforcement and regulators.
• Consequences of policy breaches
  • We may delay, block, or reverse transactions; freeze funds; suspend or terminate access; and close accounts to comply with AML obligations.

We protect personal information in line with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and any provincial privacy statutes that apply.

• What we collect
  • Registration data: name, date of birth, address, contact details.
  • Verification data: identity documents, proof of address, payment ownership proofs.
  • Account and usage data: login activity, device and browser data, IP address, geolocation, cookies, bet history, deposits and withdrawals, bonus usage, and communications.
• How we use data
  • Provide and operate the services, process bets and payments, verify eligibility and location, prevent fraud, meet legal obligations, and improve user experience.
  • Marketing communications are sent according to your preferences and applicable consent rules. You may opt out at any time.
• Legal bases
  • Consent where required, performance of a contract, legitimate interests (such as security and service improvement), and legal obligations.
• Sharing and transfers
  • Shared with service providers (payments, KYC, security), sports integrity partners, and authorities where legally required. Cross-border transfers follow contractual safeguards.
• Your rights
  • Access and correction of personal information.
  • Withdraw consent where applicable, subject to legal or contractual limits.
  • File a privacy complaint with the Office of the Privacy Commissioner of Canada if concerns are unresolved.
• Retention and security
  • Data is retained only as long as necessary for the purposes described or as required by law, then securely deleted or anonymised.

We apply technical and organisational measures to protect your account and data.

• Technical safeguards
  • Transport Layer Security (TLS) encryption for data in transit.
  • Encryption or tokenisation of sensitive payment data.
  • Segregation of environments and role-based access controls.
• Account protections
  • Strong password requirements and optional two-factor authentication.
  • Automatic session timeouts and device monitoring.
• Monitoring and incident response
  • Continuous logging, anomaly detection, and routine security testing.
  • Documented incident response procedures and user notification where required by law.
• Your responsibilities
  • Keep credentials private, enable two-factor authentication, update devices, and contact support if you suspect unauthorised use of your account.