Play Responsibly and Stay in Control
Responsible gambling protects your wellbeing. JB Casino supports players in Canada to play responsibly and stay safe. You can set personal limits and use control tools to manage time and spending. Our policy focuses on risk awareness and privacy. Help is always available if you need it.
Know the Risks and Set Clear Boundaries
Gambling always carries the risk of financial loss. The goal is entertainment, not income. You can manage betting behaviour to protect your money and your mood.
- Decide a budget before playing and stick to it.
- Use deposit, loss, and wager limits to control spend.
- Set session time limits and reality checks.
- Keep gambling separate from bills, savings, and debt.
- Avoid playing when upset, tired, or under pressure.
- Track activity in your account history to learn your patterns.
- Take regular breaks to reset and think.
- Protect minors by keeping devices and passwords secure.
- Only adults of legal age in your province or territory should play.
- Play only what you can afford to lose on JB Casino.
Signs You May Be Losing Control
Problem gambling can develop gradually. Warning signs signal that betting is no longer under control. Gambling addiction is a serious condition that requires attention.
- Spending more time or money than planned.
- Chasing losses after a bad session.
- Hiding or lying about playing.
- Feeling irritable or anxious when you try to stop.
- Skipping work, school, or family time to gamble.
- Borrowing, using credit, or selling items to fund bets.
- Using gambling to cope with stress, sadness, or boredom.
- Repeated failed attempts to cut back.
- Neglecting bills or essentials due to gambling costs.
- Trouble sleeping after losses or big bets.
Practical Steps to Reduce Harm
These actions can help you regain control and play safely. JB Casino offers useful tools and tips that support healthy limits.
- Set daily, weekly, and monthly deposit limits.
- Apply loss limits and total wager caps.
- Turn on reality checks and session time limits.
- Schedule a cool-off for 24 hours to 30 days.
- Request self-exclusion for 6 months or longer.
- Block selected products to narrow your play.
- Review transactions and playing history to monitor spend.
- Remove stored payment methods to slow impulsive betting.
- Avoid alcohol or drugs when you play online.
- Talk to a professional or a helpline for additional support.
Canadian Support and Counselling Services
Independent support is free and confidential. These services can help you plan, learn new coping strategies, and find local counselling.
- Responsible Gambling Council (Canada): https://www.responsiblegambling.org
- CAMH Problem Gambling: https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/problem-gambling
- ConnexOntario 1-866-531-2600: https://www.connexontario.ca
- Gambling Support BC 1-888-795-6111: https://www.gamblingsupportbc.ca
- Alberta Health Services Addiction Helpline 1-866-332-2322: https://www.albertahealthservices.ca
- Manitoba Problem Gambling Helpline 1-800-463-1554: https://mbaddictionhelp.ca
- Saskatchewan Problem Gambling Helpline 1-800-306-6789: https://www.saskatchewan.ca
- Québec Jeu: Aide et Référence 1-800-461-0140: https://www.jeu-aidereference.qc.ca
- Canada Suicide Crisis Helpline 988: https://988.ca
Contact Our Responsible Gaming Team
You can reach JB Casino support if gambling is affecting your life. The team can help you set limits, take a break, or start self-exclusion.
- Live Chat in the Help Centre, 24/7.
- Email: [email protected]
- Responsible gaming team: [email protected]
- Secure message in My Account, Messages.
- Self-exclusion and limits in Account Settings.
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