JB Casino contacts in Canada
This page explains how to reach our support from anywhere in Canada. Use email, live chat, our contact number, private messengers, or official social pages. You can use the JB Casino email or chat in English or French, and we usually reply in about 2 minutes in chat and under 12 hours by e-mail.
All contact options and when to use them
Contact us for partnerships, media, marketing, affiliates, corporate, legal, or investor proposals. Use the JB Casino email address for detailed requests, and live chat or our contact number for quick help.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | On-site chat widget on any page. Available 24/7. Average reply: ~2 minutes. | Urgent account issues, deposits and withdrawals, verification, limits, game questions. |
| Email Support | [email protected] | Detailed account requests, payments, responsible gambling, technical issues that need documents. |
| Phone (JB Casino contact number) | Toll-free: 1-888-555-0134. Hours: 8:00–24:00 ET. | Time-sensitive matters like account access, payment status, or security checks. |
| +1 437-555-0199 (business account) | Quick follow-ups, ID document handoff, short updates. Do not share full card details. | |
| Telegram | t.me/JBCasinoCA | Service updates, quick status checks, non-sensitive guidance. |
| facebook.com/JBCasinoCA | General questions, page updates, and non-urgent messages. | |
| X (Twitter) | x.com/JBCasinoCA | Service notices, simple questions, and where to find on-site help. |
| instagram.com/JBCasinoCA | Announcements and community news. Not for account-specific data. | |
| Affiliates | [email protected] | New applications, tracking questions, payout details, partnership terms. |
| Media and Press | [email protected] | Press enquiries, interviews, brand assets, official statements. |
| Responsible Gambling | [email protected] | Setting limits, cooling-off, self-exclusion, support resources in Canada. |
| Security and Abuse | [email protected] | Suspicious activity, phishing reports, account safety concerns. |
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